Appointments and health visits
Get to medical, dental, therapy and plan appointments on time and without the stress, with a familiar worker who can go in with you if you would like.
Travel and transport
Getting you where you want to be
Assistance with travel and transport is support to help you get out and about, whether that is a regular appointment, a day at work or study, the weekly shop, or catching up with the people you care about. When getting there feels hard, we make it easier, so distance is never the thing that holds you back.
You choose where you are going and how much help you need, from a lift and a friendly hand to building the confidence to travel more on your own.
Where we help you get to
Support to reach the places that matter to you
Wherever you need to be, we help you get there safely and on time. Here are some of the trips we support most often.
Work and study
Reliable support to get to your job, TAFE, training or volunteering, so travel is one less thing to think about at the start and end of your day.
Shopping and errands
Support to get to the shops, the bank, the post office or the pharmacy, whether it is the weekly grocery run or a quick errand across town.
Social activities and outings
Catch up with friends and family, get to a coffee, the cinema or a day out, because staying connected is good for your wellbeing.
Community groups and hobbies
Get along to the groups, classes, clubs and interests that make your week yours, from art and music to sport and local events.
Building travel confidence
Practise the skills to travel more on your own, from planning a trip and reading a timetable to catching the bus with support close by.
Our approach
Distance is never a barrier
Our aim is simple: to make sure getting around is never the reason you miss out. That means reliable support when you need a lift, and patient, encouraging help when you want to build your own independent-travel skills, exactly where you want to grow them.
We come to you
We support people right across Ballarat and surrounding areas in regional Victoria, so where you live and how far you need to go does not have to limit your plans. Contact us to check we cover your area.
Building independent-travel skills
If you want to travel more independently, we build those skills with you, step by step, only as far and as fast as you are comfortable going.
A familiar, friendly face
We aim for consistency, so you travel with workers you know and trust, who understand how you like things done and where you like to go.
At your pace, your way
You decide how much support you need on any given day, from a hand to and from the car to good company for the whole trip.
Is travel and transport support for you?
If getting around is a barrier to doing the things you want to do, this support can help. We work with self-managed and plan-managed NDIS participants, and we tailor your travel and transport to your plan, your goals and your everyday life.
If you are not sure whether it is funded in your plan, we are happy to help you work it out. There is no pressure, just a friendly conversation about what you need.
Works well together
Supports that pair well with getting out and about
Personal care
Respectful help with the personal tasks of everyday life, so you are ready and comfortable before you head out.
Learn moreCommunity participation
Support to get out, connect and take part in the activities, groups and events that matter to you.
Learn moreAll our services
See the full range of NDIS supports we deliver, tailored to your plan and your goals.
Explore services
Good to know
Travel and transport questions
Here are honest answers to the things people ask most about travel and transport support. If your question is not here, just ask.
Still have a question?
Reach out any time. We are happy to help, with no pressure at all.
Get in touchYes. We provide assistance with travel and transport across Ballarat and surrounding areas in regional Victoria, from getting to appointments to work, study and community activities. We support self-managed and plan-managed NDIS participants. Contact us to check we cover your area.
Yes. Getting to appointments is one of the most common reasons people ask us for support. We help you get to medical, dental, therapy and plan appointments on time, and a familiar worker can go in with you if that would help.
Both, and it is entirely your choice. Some people want a reliable lift and a friendly hand, while others want to build the skills and confidence to travel more independently. We can do either, and move at the pace that feels right for you.
Travel and transport can be funded in different ways depending on your plan and how it is managed. We are not able to give financial advice, but we are happy to look at your goals with you and help you understand your options. If you are self-managed or plan-managed, get in touch and we will talk it through.
We are based near Ballarat and support people across Ballarat and surrounding areas in regional Victoria, including suburbs such as Wendouree, Sebastopol, Delacombe, Alfredton and Buninyong. Contact us to check your area.